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Journal of Child and Family Studies
Gepubliceerd in:

01-10-2008 | Original Paper

Coping with Crisis Across the Lifespan: The Role of a Telephone Hotline

Auteurs: Stephanie Ingram, Jay L. Ringle, Kristen Hallstrom, David E. Schill, Virginia M. Gohr, Ronald W. Thompson

Gepubliceerd in: Journal of Child and Family Studies | Uitgave 5/2008

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Abstract

We describe over 300,000 crisis calls made to a large national hotline over a 5-year period. Callers consisted of males and females between the ages of 10 and 89. Overall, a slight majority of callers were first time callers (52%) and most (73%) sought assistance with issues related to parenting, youth concerns, and mental health. Across the lifespan, issues dealing with loneliness increased with age whereas depression-related calls decreased. Additionally, females were more likely than their male counterparts to call the hotline by over a 2- to 1-margin. Findings lend preliminary support to the efficacy of crisis call centers to utilize a flexible, yet well-defined problem-solving approach to assist those of all ages calling with the wide range of problems.
vorige artikel Patterns of Sexuality Communication Between Preadolescents and Their Mothers and Fathers
volgende artikel Parent Behavior Importance and Parent Behavior Frequency Questionnaires: Psychometric Characteristics
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Metagegevens
Titel
Coping with Crisis Across the Lifespan: The Role of a Telephone Hotline
Auteurs
Stephanie Ingram
Jay L. Ringle
Kristen Hallstrom
David E. Schill
Virginia M. Gohr
Ronald W. Thompson
Publicatiedatum
01-10-2008
Uitgeverij
Springer US
Gepubliceerd in
Journal of Child and Family Studies / Uitgave 5/2008
Print ISSN: 1062-1024
Elektronisch ISSN: 1573-2843
DOI
https://doi.org/10.1007/s10826-007-9180-z

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